We have a link with the Significant Sign Video Contact Centre for deaf customers who use British Sign Language (BSL). The SVCC enables staff and customers to link up with a BSL signer at a contact centre called Significant at any time during office hours. We can use their interpreting service to communicate with a deaf customer.
Access to the Sign Video contact centre can be made at the following locations:
Brent House Local Office
349-357 High Road, Wembley, HA9 6BZ
Opening hours - Monday to Friday 9am -5pm, closed every Thurs afternoon from 1pm-5pm
Willesden Local Office
Willesden Green Library, 95 Willesden High Road, London, NW10 2SF
Opening hours - Monday, Tuesday, Thursday and Friday 9am - 5pm and Wednesday 9am - 1pm