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Our Promise to You

Before you start your course you will be entitled to:
-A choice from a broad range of accredited and non-accredited courses at centres around Brent. These will be published on the BACES website and in a free annual brochure, available from a range of Brent Council offices.

-A course information sheet giving details of the aims, content, assessment methods, progression routes and costs of the course, within 5 working days of making the request.

-Find out how to get more detailed information about your learning choices.

-A welcome pack containing information on term dates, teaching and learning expectations, facilities at BACES, what to do if you’re not satisfied, costs and health and safety.

- Advice on the support you can get whilst studying with us, for example crèche facilities, access funds, additional learning support.



When you start your course you will be entitled to:


-A punctual start to classes.

-Notification at the earliest opportunity of any re-scheduling, postponement or cancellation of classes.

-An introduction from the tutor to BACES, the centre and to the course.

-A discussion about your learning and support needs, including more detailed assessment where relevant within the first 2 weeks of the course.

-High quality teaching from well-trained and suitable qualified tutors.

-A review of progress within the first 6 weeks of the course, and constructive support and feedback on achievements.

-Course work marked and feedback given within 2 weeks of handing in your work.

-A discussion about the next steps after completing the course.

-A learning environment, which is safe, respects cultural diversity and is free from discrimination.


More...

BACES Mission Statement

Our Promise to You

How good is BACES?

What We Expect from You

Terms and Conditions

Disclaimer

Data Protection

Who Pays for BACES

BACES Listens

Student Satisfaction Report 2007/08

BACES Self-Assessment Report 2006/07

Annual Report 2007/08

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