There are several ways you can let us know what you think:

• Drop a note in one of the Suggestion boxes which are to be found at each of our main centres. These are emptied frequently and suggestions are reported to management team meetings where we discuss them and follow them up. We then report back to you, in person if you add your name and address, and anyway by putting notices up near the suggestion boxes saying what we have done.
• E mail your suggestions to us at guidance.baces@brent.gov.uk
• You may be asked to take part in our annual Student Satisfaction Survey – see the section below for a report on last year’s survey
• If you have any problems or concerns about your course, talk to your tutor. If that doesn’t sort things out, talk to the Programme Manager for your course.
• And finally, if you think we have really got things wrong and you want to make a formal complaint, ask for a copy of Brent’s complaints leaflet from reception. This will tell you how to go about it.